FAQs

This Frequently Asked Questions document should help answer some of the most common queries.  

Why should I choose Ozfairs? 

  • Ozfairs brings buyers and sellers together, all over the world, 24 hours a day, 7 days a week.
  • Ozfairs is fast, efficient and reliable ?as well as easy to use. Our state-of-the-art technology ensures that we're up and running at all times. Our high speed access to the Internet allows shoppers to move around Ozfairs quickly, and easily. 
  • Ozfairs exhibition areas are easy to set up! All it takes is 15 mintues of your time ?and you are operational. 
  • Ozfairs exhibition areas are easy to maintain! Using our advanced Administration menu system you will be able to edit, add and delete product information and edit your web page details.
  • Our pricing plans are amazing when you consider a real world shop environment.
  • As an Ozfairs exhibitor you get your own web address that brings customers directly to your stall and that you can advertise.
  • Our extensive advertising and promotional campaigns cover both the Web and print media, bringing us new customers daily. 
  • We are the largest on-line fair! We are successful in connecting sellers with buyers in the real world.

What are the Antiques and Fine Art Exhibitor requirements? 

To provide Ozfairs customers the highest quality of products and services, we require Antique exhibition areas to meet our quality standards before being placed in the Antique and Fine Art section: 

  • You must be registered as a reputable Antique dealer in the state or country your business resides, or provide us with information stating your knowledge and credibility in the field. 
  • Your stall must have a return policy stated in your Terms of Sale. We suggest a policy similar to this: "If you receive an item you are not satisfied with, you may return it for a refund of the purchase price within x days". We cannot accept "All sales are final" as your return policy. 
  • Each item placed in your Ozfairs stall must have a full text description and a quality photo. 
  • Antique exhibition areas must have high quality pieces that are generally over 100 years old, but at least pre-WWII. No reproductions. Ozfairs retains the right to decide whether an item is appropriate for display. 
  • Minimum sale price for any item in an Antique stall is AUD$250. There is no maximum limit.
  • You are able to categorize items into other areas of the fair where deemed appropriate.
  • You must remove sold products within 7 days of the sold date. You can replace these products at your leisure.
  • What are the Antiques and Collectibles Exhibitor requirements? 
  • If you do not meet the requirements for an Antique or Fine Art exhibitor, you may open as a Collectibles exhibitor under these conditions: 
  • All items placed in the exhibition must be true collectibles. We define collectibles as at least 20 years old, of high quality, authentic, and not reproductions. We do make exceptions to this requirement for some limited edition or discontinued items if they are generally recognized as 
    highly collectible. For example, modern Fiesta is not 20 years old, but there are pieces that have been discontinued and are now collectible. Recently made arts and crafts items and new items are not considered collectibles. Personalizing an item does not make it a limited edition.  If you are unsure if the items you wish to sell qualify, please ask before setting up your stall.  We hate to turn someone down after they have spent a lot of time getting their stall ready. 
  • You must have a return policy stated in your Terms of Sale. We suggest a policy similar to this: "If you receive an item you are not satisfied with, you may return it for a refund of the purchase price within x days". We cannot accept "All sales are final" as your return policy. 
  • Each item placed in your Ozfairs stall must have a full text description and a quality photo. 
  • You must remove sold products within 7 days of the sold date. You can replace these products at your leisure.

What are the Modern Fine Art Exhibitor requirements?

To provide Ozfairs customers with the highest quality of products and services, we require Fine Art exhibition areas to meet our quality standards before being placed in the Fine Art section: 

  • You must be registered as a reputable Art dealer, or artist, in the state or country your business resides, or provide us with information stating your knowledge and credibility in the field. 
  • Your stall must have a return policy stated in your Terms of Sale. We suggest a policy similar to this: "If you receive an item you are not satisfied with, you may return it for a refund of the purchase price within x days". We cannot accept "All sales are final" as your return policy. 
  • Each item placed in your Ozfairs stall must have a full text description and a quality photo. 
  • Fine Art exhibition areas must have high quality original pieces of art, such as paintings, sculptures, drawings, photos, or ceramics. Ozfairs retains the right to decide whether an item is appropriate for display. 
  • Minimum sale price for any item in an Fine Art stall is AUD$250. There is no maximum limit. 
  • You are able to categorize items into other areas of the fair where deemed appropriate.
  • You must remove sold products within 7 days of the sold date. You can replace these products at your leisure.
  • What are the remaining Fair areas requirements? (ie, Dolls, Bears and Toys; Stamps and Coins) 
  • You may open as an exhibitor under these conditions: 
  • All items placed in the exhibition must be true to the fair category that they are listed in. For example, a Doll can be listed in the Dolls and Bears Fair. Likewise, Dolls Clothers. However, you would not be able list a copper kettle in this section. 
  • There is no requirement for age in these categories. Items may be second hand and antique.
  • If you are unsure if the items you wish to sell qualify, please ask before setting up your stall. We hate to turn someone down after they have spent a lot of time getting their stall ready. 
  • Your stall must have a return policy stated in your Terms of Sale. We suggest a policy similar to this: "If you receive an item you are not satisfied with, you may return it for a refund of the purchase price within x days". We cannot accept "All sales are final" as your return policy. 
  • Each item placed in your Ozfairs stall must have a full text description and a quality photo. 
  • You must remove sold products within 7 days of the sold date. You can replace these products at your leisure.? How is an item purchased?
  • Ozfairs customers contact you via our web site by filling in their registered name, address, email and phone number. This is sent to you via Email or phone (where applicable). You negotiate payment and shipping of the item with the customer, usually through Email. Ozfairs is not involved in the transaction. Once the transaction is complete, you indicate that the item has sold through our web site when you remove it from your exhibition area. Ozfairs does not take a commission on your sales! 

What are the specifications for my pictures?

We recommend that you upload jpeg images, but we also accept gif and bmp. You can have up to 5 pictures per item each being no larger in size than 30000Bytes. This allows for very clear large photographs of items. To obtain a file size under 30KB we would recommend that you resize your pictures to about 400 pixels wide, if it is larger than this users may need to use the horizontal scroll bar to see the full image. Ideally your picture should be slightly taller than it is wide, but it is not a problem if this is the case. Our software will automatically create the small thumbnail image for your pictures within 24 hours of your loading the first image onto Ozfairs. Our software may recompress images to insure that they can be viewed quickly.

I'm ready to Open a Stall, what should I do? 

Great! It's easy. On the Home page, simply go to "become an exhibitor?:

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How do I close my exhibition? 

If you'd like to close your exhibition area, for any reason, send us Email at admin@Ozfairs.com and we will close it for you. 

Do I need a digital camera?

No! Digital cameras are nice, but not everyone has access to one. A good photograph is sufficient. You can send us the photo and for a nominal fee we will scan it and size the image and place it on the system for you. However, if you wish to deal with it yourself, scanners are a very affordable piece of equipment ?roughly $200. Make sure you scan your image in Jpeg format and then you will be able to load it onto the system using the easy to use administration tools that we provide you.

What Business information do I need to provide for clients to see?

Here at Ozfairs, we believe it is reasonable to hold our exhibitors to a high standard in order to instill trust in potential buyers. Since buyers are sending money before receiving (or actually seeing) merchandise, buyers may be uneasy when dealing with a new person. According to published research in December 1999, 66% of all online orders were not completed by buyers. The #1 reason given by customers for not submitting their order was the lack of a phone number in case there were problems with the order. All exhibition areas at Ozfairs must register with a Member phone number. This is maintained in private. After registration, the Stall phone number may be set to Please use email or the like. However, we will still have the Member phone number here at Ozfairs, and do verify this before establishing any exhibitor.

Can I list 10 identical glasses as 10 items?

No, please list identical items as a single item with multiple quantities. Buyers do not like wading through a list of items that are all the same. 

What are the costs Involved?

For detailed information about the costs involved, please see our Pricing Page.

What are the General Terms and Conditions? 

For details of the General Terms and Conditions, please click HERE.